Terms & Conditions

Welcome to WinWaves, the premier casino-hotel destination in France. Before you start enjoying all that our resort has to offer, please take a moment to read and understand the following terms and conditions. By accessing our website and using our facilities, you agree to comply with these rules and regulations.

1. Age Restriction:

You must be at least 18 years old to access our casino and hotel facilities. Minors are not allowed on the premises, and identification may be required for age verification.

2. Responsible Gambling:

We encourage responsible gambling at WinWaves. If you or someone you know has a gambling problem, please seek help immediately. Self-exclusion options are available upon request.

3. Reservation and Check-In:

All hotel reservations must be made in advance. Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early check-in and late check-out may be available upon request, subject to availability.

4. Room Policies:

Smoking is strictly prohibited in all hotel rooms and public areas. Pets are not allowed unless they are service animals. Any damages caused by guests to the hotel rooms will be charged accordingly.

5. Casino Etiquette:

Proper attire is required in the casino. Guests are expected to behave respectfully towards staff and other patrons. Any disruptive behavior, including cheating or harassment, will result in immediate expulsion from the premises.

6. Security:

WinWaves employs security measures to ensure the safety of all guests and staff. Bag checks and ID verification may be conducted at any time. Any suspicious activity should be reported to security immediately.

7. Privacy Policy:

We respect the privacy of our guests and website users. Personal information provided to us will be kept confidential and used only for legitimate purposes. We do not share your information with third parties without your consent.

8. Copyright:

All content on the WinWaves website, including logos, images, and text, is protected by copyright law. Reproduction or distribution of any material without permission is strictly prohibited.

9. Disclaimer:

While we strive to provide accurate information on our website, WinWaves is not liable for any errors or omissions. We reserve the right to update or change the terms and conditions at any time without prior notice.

10. Contact Information:

If you have any questions or concerns about our terms and conditions, please contact our customer service team at [email protected]. We are here to assist you and ensure that your experience at WinWaves is enjoyable and memorable.

Thank you for choosing WinWaves for your casino-hotel experience in France. We look forward to hosting you soon!